General Information

  • Custom costumes reservations require a $200.00 non-refundable deposit to secure your selected shipping date.
  • Shipping date is guaranteed.
  • Final balance is due before your order can be shipped. Costumes will not be shipped until the final balance is paid. 
  • All sales are final. All costumes are made to order and are not returnable.
  • Any past designs on our website or social media pages can be remade. There may be slight variations due to fabric or embellishments availability. 
  • Updates to your order will be done via email. You can submit questions or inquires via email.
  • We will provide a tracking number as soon as order is shipped. We will not responsible for carrier shipping delays.