General Information

 

 

At Dance Costumes Studio, we specialize in creating high-quality, custom dance costumes designed to make performers shine. Each piece is crafted with premium materials and expert attention to detail, ensuring style, durability, and comfort.

Custom Order Policy:

• A $200 non-refundable deposit is required to secure your selected shipping date.
• The final balance must be paid before shipping. Costumes will not be shipped until full payment is received.
• Final balances must be paid within 7 days of receiving the final invoice. Failure to do so will result in forfeiture of both the deposit and costume, with no refunds.
• All sales are final. Since each costume is made to order, returns are not accepted.

Alterations & Shipping:

• Alterations are a normal part of the custom costume process. If alterations are needed due to measurement changes or incorrectly provided measurements, they will be subject to a $50 per hour sewing fee. Completion time will vary based on the complexity of the alterations required.
• If alterations are needed, customers are responsible for shipping costs to our studio.
• Any past designs featured on our website or social media can be remade, though slight variations may occur due to fabric or embellishment availability.

Return & Exchange Policy:

• Custom & Ready-to-Ship Designs: Due to the nature of made-to-order products, no returns or exchanges are accepted.
• Base Costumes & Training Wear: Returns are not accepted, but exchanges are possible. Customers must cover the shipping costs for exchanges.

Order Updates & Shipping:

• Updates will be provided via email. For inquiries, contact us at info@dancecostumesstudio.com.
• A tracking number will be provided once the order is shipped.
• We are not responsible for carrier shipping delays.

Thank you for choosing Dance Costumes Studio—where creativity meets craftsmanship! ✨